Cumulus HD Audio conferencing provides all the features you’re looking for in a conferencing service. Default feature settings can be established for each conference bridge. Most features can be accessed or configured during live conference calls by using a telephone keypad or via the online Live Conference Manager which is accessed by the Host a Call link at the top of the conferencing website.
Live Conference Manager
Hosts can log into the web-based Live Conference Manager to manage conference calls, including viewing participant Caller ID, muting participants, modifying feature settings and controlling conference recording.
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Reservationless Conference Start
Your conference bridge is active at all times. Conference calls begin instantly whenever the bridge is accessed; no scheduling is required. (Hosts can control when callers are placed into a live conference.)
High Conference Capacity
You can host up to 250 participants on your conference calls, or up to 500 participants with a Custom Number Option.
Digital recording of the call, which can be downloaded from the Cumulus HD Audio website. Hosts can toggle the recording on and off during a call, using keypad codes or the Live Conference Manager.
Participants can be announced upon joining or leaving the call, using chimes or recorded names.
Callers joining a call can be asked to record their name, which may be announced upon entry or exit to the call, or replayed privately via the Roll Call feature.
Customize Your Bridge
Via the Live Conference Manager, a host may mute specific participants to reduce background noise.
Via the Live Conference Manager or keypad codes, a host may silence all participants (non-hosts) on the call.
Hosts and participants can mute themselves by pressing a keypad code.
Raise Your Hand
Participants can indicate to a conference host that they have a question or would like to comment. If the conference is in Listen-Only or Q&A mode, the host can unmute the participant.
A host can lock access to the conference bridge, preventing new callers from joining the active call.
A host can force the termination of the conference call by disconnecting all participants, by pressing a keypad code. This feature is useful when you have scheduled back-to-back conference calls.
Cumulus Audio User Guide
Callers joining a call can hear a private announcement of the number of active participants.
Private Roll Call
Participants can press a keypad code to hear a private playback of the recorded names for the active participants on the conference call.
Any number of parties can join the call as hosts (by entering the Host PIN upon joining the bridge), allowing multiple leaders on the conference call.
Promote to Host
During a conference call, a non-Host can promote herself to the Host role (by entering a keypad command and providing the private Host PIN), giving her access to the Host Keypad Commands – eliminating the need to drop off and call back in as the Host.
Any participant can toggle music-on-hold on or off via the phone keypad, while waiting for the conference to begin.
Email Conference Report
You can elect to receive a conference summary report after every call, listing the participants and other call details, including a link to download the recording of the call (if available).
Touchtone (DTMF) Suppression
Filters out the tones produced by phone keypad, so that other participants on the call do not hear the tones.
For additional information on Cumulus HD Audio service plans, please contact us at INFO@cumulussolutionsinc.com or by calling 800 240-9557.